Need a hand?
Email support@dailydally.app and a person will write back, usually the same day. Say which kid and which morning if it’s about a sheet.
Common questions
A sheet didn’t arrive.
Sheets are made at the hour you chose for that day, in your time zone (Account → Your morning). A kid with Daily sheets turned off on their page doesn’t get one. If the hour has passed and there’s nothing on Today in the app or in your inbox, email us with the kid’s name and the date and we’ll make it right away.
How do I change what’s on the page?
Account → the kid → Activities. Pin the activities you want on their sheets, or open Mix to lean their sheets toward or away from a skill. The change shows up on tomorrow’s sheet. To change today’s before it’s scanned, open it and tap Regenerate this sheet.
Mix suggested a change. What do I do?
After a sheet is scanned and read, Mix may suggest a step easier or harder on an activity, bringing one back soon, or giving one a rest. Tap Accept or Reject beside it on the sheet’s details, or from the line on your kid’s card on Today. Nothing changes until you accept.
How do I print from my phone?
Open the sheet in the app and tap Print; it uses AirPrint, so any printer on your Wi-Fi that your iPhone can see will work. Share gives you the PDF to send anywhere else, and the morning email links to the same PDF. To have it print itself each morning, add your printer’s email address under Account → Your morning → Printer email.
Scanning isn’t working.
Lay the page flat in good light and get the whole page in frame, QR code included; the app reads that code to know whose sheet it is. If the camera is struggling, take the two photos with the Camera app and use Choose photos instead.
What does it cost, and how do I cancel?
The first 100 kiddos to join, our founding batch, are free for life, and a kid added free stays free. After that, one monthly price per kiddo, $5, with every feature included, however many kids you have. Account → Manage billing opens your billing portal, where you can change your card or cancel; removing a kid also stops their charge. The pricing page shows how many founding spots are left.
What’s the Rumpus?
The bottom of every sheet’s back page, where your kid meets their Pallies: friends you connect with in the app (the kid’s page → Find a Pally). Their Pallies’ names print there, and notes and drawings that ride along between Pallies are on the way.
How do I delete my account?
Account (top right on Today) → Delete account. It cancels any subscription and removes every kid, sheet and scan immediately, and it can’t be undone. Or email us and we’ll do it for you.
Something on a sheet was wrong or inappropriate.
Please tell us: Account → Ideas and problems in the app, or email a photo or the kid’s name and the date. We’ll pull that activity and look at how it got through.